Consulting Services
Accelerate Your Success with Our Technical Expertise
Relentless optimization with style.
The Expertise You Need at Each Stage of the CX Lifecycle
We’ve delivered top-notch customer support and moderation for over 15 years. Put our experience to work for you.
Strategize
Determine the best data-driven solutions to achieve the outcomes you want.
Implement
Seamlessly provision, integrate, and customize technology and workflows.
Optimize
Stay on top of cutting-edge innovation to meet and exceed your KPIs.
Technical Consulting Bundles
Want to get the most out of your CS software? Get started with our fast and simple implementation packages.
Essential
10 Hours
- User Interface Setup
- Custom Ticket Fields
- Channel Setup
- Reporting Walkthrough
- Integration
- CSAT Survey
Advanced
20 Hours
- Essential Bundle +
- Agent Orientation
- 1 Report
Enhanced
40 Hours
- Advanced Bundle +
- 3 Reports
- Custom Help Center
- Advanced AI Setup
Additional Bundles
AI Chatbot Implementation
15 hours
Help Center Optimization
20 hours
Enhanced Help Center
40 hours
Enhanced Orientation and Training
10 hours
Report and Analytic Support
10 hours
Fractional Administrator Support
5 hours / month
Supertune your Systems
A Few of Our Specialties
