Moderation that protects you from the worst, and elevates you to the best.
Today's digital world is full of risk and opportunity. On the one hand, you need to ensure trust and safety for your community and protect your brand. On the other, you want to unlock your brand’s potential by building and growing a vibrant community.
Leave it to us – the online content and community professionals. We’ll watch your flank while rallying your fan base. With almost two decades in the digital trenches, we have proven strategies and tactics to reduce risk and increase engagement. We combine the latest AI and automation tools with our propriety behavior matrix to keep your content clean and your community moving in a positive direction.
We call it SourceUp. Why would you trust your brand and community to anything less?
Cost Reduction
With our AI-powered efficiency, propriety staffing model, and fractile expertise, we'll have you operating as efficiently as possible.
Brand Protection
From complying with an ever-growing web of international laws to following best practices, rest assured that we keep you protected on every platform.
Amazing Engagment
Creating a safe space for a community is one thing, building and growing an engaged community is a completely different game. It happens to be our specialty.
ModSquad’s Customer Support Outsourcing by the Numbers
When it comes to measurable results, traditional customer support outsourcing companies are nowhere close.
2x Faster
We ramp up teams faster than any outsourcer on the planet. Just ask Spotify.
55+ Languages
No matter what language your customers speak, we speak it too.
1% Shrinkage
Forecasting headaches are a thing of the past with our on-demand staffing.
~20% Savings
Forget the inefficient FTE model and scheduling Tetris. Our Mods are 100% utilized.