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Children’s Miracle Network Hospitals

case study

Children’s Miracle Network Hospitals

ModSquad helps non-profit successfully pivot events to virtual models

Andrews McMeel Universal

client spotlight

Andrews McMeel Universal

Read how ModSquad provides a safe, welcoming environment for comic strip fan communities.

Ecommerce

data sheet

Ecommerce

Keep your customers happy and coming back for more with ModSquad’s CX ecommerce services.

HIPAA-Compliant Support Services

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HIPAA-Compliant Support Services

Ensure privacy while helping your patients. ModSquad can tailor healthcare support for your business.

Santa's Club

client spotlight

Santa's Club

Learn why this virtual Santa company puts ModSquad’s jolly customer support on their “nice” list.

Decoding Digital Parenting

infographic

Decoding Digital Parenting

Download our comprehensive checklist of the five essential elements to strong digital parenting.

Covid-19 Vaccine Customer Support

inquiry

Covid-19 Vaccine Customer Support

Overwhelmed with support requests? Get help now from our HIPAA compliant CS experts.

Outsourcing Player Support

guide

Outsourcing Player Support

The ultimate resource to level up customer experience for your game by outsourcing player support.

Insurance Software Company

case study

Insurance Software Company

Insurance software company upgrades support to ModSquad’s modern approach.

Decoding Digital Parenting

webinar

Decoding Digital Parenting

ModSquad Head of Digital Izzy Neis discusses what digital parenting looks like today and beyond.

Roll20

case study

Roll20

ModSquad helps gaming company manage 500% increase in support tickets.

Seasonal Support

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Seasonal Support

Learn how ModSquad can provide flexible seasonal support coverage that matches your exact needs.

Managing Digital Communities in Today’s World

webinar

Managing Digital Communities in Today’s World

ModSquad CXO Rich Weil discusses the changing state of digital communities.

Wooga

case study

Wooga

Video game developer grows player base with multilingual support from ModSquad.

Your Guide to Boosting ROI through Customer Service

ebook

Your Guide to Boosting ROI through Customer Service

Improve your ROI while better supporting your customers with these five steps.

MobileQubes

case study

MobileQubes

Read how ModSquad increased customer satisfaction and lowered call volume during rapid expansion.

Expert Passenger Engagement for the Air Travel Industry

data sheet

Expert Passenger Engagement for the Air Travel Industry

ModSquad delivers first-class passenger engagement and brand protection for airports.

Top Agencies Rely on ModSquad 24/7

data sheet

Top Agencies Rely on ModSquad 24/7

ModSquad’s impassioned Mods are the backbone of agency-run campaigns worldwide.

Tourism Ireland

client spotlight video

Tourism Ireland

Tourism Ireland praises ModSquad’s outsourced social and community engagement services.

ShipStation

case study

ShipStation

ModSquad’s flexible staffing solution helps shipping software company reduce costs.

Kid & Coe

client spotlight

Kid & Coe

Family-oriented travel company Kid & Coe relies on ModSquad to boost customer support offerings

Wooga

client spotlight

Wooga

Video game company Wooga gives ModSquad’s multilingual customer support a rave review.

Jayex

client spotlight

Jayex

Healthcare software company Jayex sees ModSquad’s flexible support services as key to success.

Case Study: Tourism Ireland

case study

Case Study: Tourism Ireland

ModSquad’s social engagement helps tourism organization reach visitors around the globe.

DFW Airport

case study

DFW Airport

ModSquad’s award-winning social engagement helps Dallas Fort Worth Airport reach new heights.

Flybrix

case study

Flybrix

ModSquad reduces CS tickets 75%, helping Flybrix generate and process 35% of annual revenue.

Phoenix Sky Harbor Airport

case study

Phoenix Sky Harbor Airport

See how ModSquad brings blue skies to America’s Friendliest Airport.

Conversocial

customer story

Conversocial

Awesome Mods + Conversocial platform = best-in-class CS solution. Get the full story.

The Call Center - Vital to Your Business

infographic

The Call Center - Vital to Your Business

Texting, e-mail, chat, videoconferencing… Nobody uses the phone anymore, right? Wrong!

Harris Poll: Moderation

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Harris Poll: Moderation

Compelling findings from a Harris Interactive Poll conducted exclusively for ModSquad.

Harris Poll: Brand Trust

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Harris Poll: Brand Trust

Insights into consumer trust from a Harris Interactive Poll conducted exclusively for ModSquad.

Zendesk

inquiry

Zendesk

Learn how ModSquad can help you make the most of your Zendesk integration.

ModTesting

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ModTesting

Top-tier crowd testing by our network of 10,000+ Mods, from the premier provider of customer engagement.

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